Privacy Policy
This policy explains how Nightingale Productions Limited (“Nightingale”, “we”, “us”) collects, uses, stores, and protects personal data when you use our websites, digital channels, and related services branded as Nightingale TV (together, the “Services”).
We are committed to protecting your privacy and handling personal data fairly and lawfully. This policy should be read alongside our Cookie Policy and Terms of Use.
Who we are
For the purposes of UK data protection law, the controller of your personal data is Nightingale Productions Limited. For privacy enquiries, contact us at contact@nightingaletv.uk.
What data we may collect
Depending on how you interact with us, we may process:
- Identity and contact data — such as name and email address when you contact us, subscribe to updates, or create an account.
- Account data — login identifiers and preferences associated with a registered account, if we offer one.
- Technical and usage data — such as IP address, browser type, device information, and how you navigate our Services (often via cookies; see our Cookie Policy).
- Communications — content you send when you email us or message us through our channels.
- Marketing preferences — where you have opted in to hear from us.
We do not intend to collect special categories of personal data (such as health data) through our general website. Please do not send us sensitive information unless we explicitly ask for it.
How we use your data
We use personal data to:
- Provide, maintain, and improve the Services;
- Respond to enquiries and provide customer support;
- Manage accounts and authentication where applicable;
- Analyse use of our Services to improve content and experience;
- Send marketing communications where you have consented or where lawfully permitted;
- Comply with legal obligations and protect our rights and the safety of users.
We rely on appropriate legal bases under applicable law, such as performance of a contract, legitimate interests (e.g. securing our website and understanding aggregate usage), consent where required, and legal obligation.
Sharing and international transfers
We may share data with trusted service providers who host our infrastructure, send email, or provide analytics, subject to contracts that require them to protect your data. Some providers may process data outside the UK or EEA; where required, we use appropriate safeguards (such as standard contractual clauses).
Retention
We keep personal data only as long as needed for the purposes above, including legal, accounting, or reporting requirements, and then delete or anonymise it.
Your rights
Depending on where you live, you may have rights to:
- Access, correct, or erase your personal data;
- Restrict or object to certain processing;
- Data portability where applicable;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with a supervisory authority (in the UK, the ICO).
To exercise these rights, contact contact@nightingaletv.uk. We may need to verify your identity before responding.
Security
We implement appropriate technical and organisational measures designed to protect personal data. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your account credentials.
Children
Our Services are not directed at children under 16, and we do not knowingly collect personal data from children without appropriate parental authority. If you believe we have collected such data, please contact us so we can delete it.
Changes
We may update this policy from time to time. The “Last updated” date below will change when we do; for material changes we may provide additional notice on our website.